PLEASE SCROLL DOWN TO READ INSTRUCTIONS AND TIPS ON using the ON LINE STORE! Thank you.
ON LINE STORE PRICING: When we show 2 or more items, sizes, quantities, etc. for the "Subject:, there will be a BASE PRICE showing on the front page. IF you choose another color, size, item, etc., from the Drop Down Box, there may be a PLUS + sign behind the item. This means that the Store will add this amount to the BASE PRICE to get your TOTAL for this item. Please contact us if you need further explanation.
DISCOUNTS ON ALL ORDERS: MOST of our fine books are discounted!!
$100+ 10%, $300+ 15%, $500+ 20%, $1000+ 25% If an item in not discounted, it will say so in the Item Description.
DISCOUNT EXCEPTIONS: All Gold products, Paint sets, Brush Sets, Bulk paint or oils, and any Item which states NO Discount in the description. Discounts will not show on the ON LINE ORDER FORM. Discounts are personally applied at the Shop to give you the best discounted price before your credit card is charged.
New mailing address for THE GOOD STUFF (Walk in by appointment only)
THE GOOD STUFF
1245 E. Colfax Ave., Suite B100
Denver, CO 80218
Same Phone: 303 377-0762
FREE SHIPPING: on Orders $150.00 and more on all allowed items. (Some items state there is no free shipping, so shipping will be charged even if you enter the Coupon code). If your Order is $150+, enter the Coupon code of fs150 and you will not receive any shipping charges for ground UPS or Parcel Post. Any other shipping methods will be charged to you after we notify you of such charges. NOTHING is billed to your credit card until Kathy approves the final amount, with all discounts applied As of January 1, 2013, we do not offer free shipping on any Gold or Silver products.
CREDIT CARD CHARGES: your credit card will NOT be automatically charged at the time of the Order! I have this set up to delay the charging until I can apply any discounts, FREE shipping etc. Your credit card will only be charged once the items are shipped and all calculations are final.
You will automatically know when your Order has been placed. You will receive a confirmation Email showing your Order total and the reference number on the top. If you do not receive this email, the Order DID NOT come through to us. Please resend or call us.
Overseas Customers: we do appreciate your business. Because of high costs, there is no FREE shipping out of the Cont. US. Your Order will not be charged to your credit card until you have approved the Shipping Options emailed to you within 1 business day of your order. You have the choice of shipping and approving these charges BEFORE we charge you! If you already know your preferred method of shipping, please note in the Comments Box USPS Express, USPS Priority, or UPS Worldwide Express, UPS Worldwide Expedited. We will get your Order out that same business day and email exact charges. If we do not hear back from you within 48 hours after our email, we will send the Order out by Priority Mail, insured, for your protection.
To get to the Item you need, just click on the Categories in the Left Menu. OR just enter the Item Name in the Search Box and it should bring it right up. Email me at firstname.lastname@example.org for questions; call toll free 1-888-590-6628.
On Line Orders:
* Order Cut Off Times: M-F 2:00 pm Mtn Time; closed weekends, Holidays
* To get more information on an Item, click on the underscored Item Name. You will go directly to that Item, see the colored photo, tips and instructions.
* Credit cards will NOT be charged until Kathy has personally reviewed each one for discounts, FREE shipping, etc. Adjustments and then cc charges are made at the Shop.
* Credit Card additional information: please provide the 3 number security code from the back - enter it in the Comments Box.
* Secure On Line Store; no information is ever shared!
* Some states now require Purchasers of On Line Orders to report such purchases and to possibly pay sales tax directly to their state by filing a sales/use tax form at the end of each year. Please contact your own state.
Gift Certificates: the On Line Store will not deduct for a printed Gift Certificate. Just mention the Gift Certificate # in the comments box and I will manually deduct the amount before charging your account.
Quality is the basis for our business. We hand inspect each item before shipping it on to you. You will NEVER receive poor quality porcelain or other products. That's our promise to you! Kathy has tested all these products and uses them in her paintings and teaching. She is always glad to answer any questions that you might have.
Also remember that porcelain is not a perfect substance - that is part of the beauty of porcelain. We do import the very best that the factories can send us.
Thank you for your support and your business. We love what we do and it makes a difference in how we do business. We really enjoy providing you with "the good stuff".
THE GOOD STUFF - Kathy Peterson Owner, Artist & Teacher
1245 E. Colfax Ave., Suite B100
Denver, CO 80218 Telephone Hours: M-F 9am - 4pm; Closed Holidays and Weekends, and travels to Schools and Shows
PH: 303 377-0762 ORDERS: 1-888-590-6628 Toll Free for Orders Only please